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Freedom Smart Card

Policy for Customers using Azany Freedom Smart Card


1. Purpose
The purpose of this policy is to provide guidelines for customers using the Azany Freedom smart
card, which allows them to make purchases anywhere in the world. The card also allows customers
to have three different currencies on one account and use their reward points for purchases. The
Azany Freedom reward card is a bank-issued card that grants customers access to worldwide
shopping.


2. Card Usage
2.1 Customers must ensure the safekeeping of their Azany Freedom smart card at all times. It is the
customer's responsibility to protect the card from loss, theft, or unauthorized use.
2.2 The Azany Freedom smart card should only be used for legitimate purchases. Any fraudulent or
unauthorized use of the card will result in immediate suspension and potential legal action.
2.3 Customers are responsible for keeping track of their card balance and ensuring it has sufficient
funds to cover their purchases.
2.4 The Azany Freedom smart card can be used for purchases in any country where it is accepted.
Customers are advised to be aware of any foreign transaction fees or exchange rate differences that
may apply.


3. Multiple Currencies
3.1 Customers have the option to have three different currencies on their Azany Freedom smart
card. This feature allows for convenient international transactions.
3.2 Customers should be aware of the exchange rates applicable to their chosen currencies and
understand that fluctuations in exchange rates may affect the value of their funds.


4. Reward Points
4.1 Customers can utilize their reward points accumulated on the Azany Freedom smart card to
make purchases. The redemption process should be followed as per the instructions provided by
the bank.
4.2 Reward points cannot be transferred to another individual or combined with another customer's
points.
4.3 The bank reserves the right to modify or discontinue the reward points program at any time
without prior notice.


5. Card Limitations
5.1 The Azany Freedom smart card has a maximum spending limit, which is determined by the bank
and may vary depending on the customer's creditworthiness.
5.2 The smart card cannot be used to withdraw cash from ATMs or for cash advances. It is strictly
for making purchases.
5.3 The bank may impose additional fees, charges, or limits on the use of the Azany Freedom smart
card. Customers should review the terms and conditions provided by the bank for detailed
information.


6. Reporting Lost or Stolen Cards
6.1 In the event of a lost or stolen Azany Freedom smart card, customers must immediately report it
to the bank's customer service hotline or through the designated channels provided by the bank.
6.2 The bank will block the card to prevent any unauthorized transactions and will assist the
customer in issuing a replacement card.
6.3 Customers should provide accurate and detailed information about the circumstances
surrounding the loss or theft of the card to aid in the investigation process.


7. Compliance with Laws and Regulations
7.1 Customers using the Azany Freedom smart card must comply with all applicable laws and
regulations of the countries in which they make purchases.
7.2 Any illegal or prohibited activities conducted using the smart card will result in immediate
suspension and potential legal consequences.


8. Customer Support
8.1 The bank will provide customer support for any inquiries or issues related to the Azany Freedom
smart card.
8.2 Customers should contact the bank's customer service hotline or utilize the designated
channels provided by the bank for assistance and support.


9. Amendments to the Policy
9.1 The bank reserves the right to amend or update this policy at any time without prior notice.
9.2 Customers will be notified of any changes to the policy through the bank's official
communication channels.


10. Policy Acknowledgement
By using the Azany Freedom smart card, customers acknowledge that they have read, understood,
and agreed to comply with the policies outlined above. Violation of any of the policy guidelines may
result in the suspension or termination of their card privileges.

Who We Are

At Azany, we believe that shopping should know no boundaries. We are dedicated to breaking down barriers and connecting people from all corners of the world through culture, community, and commerce. With our innovative multi-currency card and global reward point system, we aim to make international shopping as easy and enjoyable as shopping in your own neighborhood.

BBB Accredited

This signifies our commitment to maintaining high standards of integrity and customer satisfaction